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Important legal information

Please read the following terms and conditions carefully before continuing. By retrieving the Hotelcard website ( / users are declaring their consent to these terms and conditions.

Copyright and trademark law

The entire contents of the website is protected by copyright and trademark law. All rights are held by Hotelcard AG or third parties. The elements displayed on the website are only publicly accessible for browsing purposes. Full or partial reproduction of material in any written or electronic form is only permitted if is explicitly mentioned. The reproduction, transmission, modification, linking or use of the website for public or commercial purposes without the prior written consent of Hotelcard AG is forbidden.

The various names and logos on the website are, as a general rule, registered, protected trademarks. No element of the website is designed in such a way that it represents the granting of a licence or right to use an image; registered trademark or logo. The downloading or copying of the website or parts thereof does not represent the granting of any rights whatsoever regarding the software or elements of the website. Hotelcard AG reserves all rights to all elements displayed on the website, with the exception of rights held by third parties.

No guarantee

Although Hotelcard AG makes every effort to ensure that the information published on the website is reliable at the time of publication, neither Hotelcard AG nor its contractual partners give any explicit or implicit assurance or guarantee (also to third parties) with regard to the accuracy, reliability or completeness of the information published on Opinions and other information on the website may be changed at any time and without prior notice.

Hotelcard AG does not accept any responsibility and does not make any guarantee that the functions of the website will not be interrupted or that the website or the relevant server is free of viruses or other harmful elements.

Limitation of liability

Insofar as a contractual relationship exists between Hotelcard AG and the user of the website or any other Hotelcard service, then Hotelcard AG is only liable for damage caused by gross negligence or with intent. Hotelcard AG excludes all liability for damages caused by auxiliary persons. Hotelcard AG is not liable for loss of profits; lost data or any other direct or indirect damages and/or consequential damages which result from accessing or use of elements of the website respectively the impossibility of accessing or using these elements or from links to other websites or from technical disruption.
Insofar as these data protection guidelines do not foresee anything else, then the General Terms and Conditions of Business, which are displayed on the Hotelcard AG website, apply.

Links to other websites

The website contains links to third-party websites which may be of interest to you. By activating or following such links you many, under certain circumstances, leave the website and/or parts of third-party websites may be displayed within the environment of the website. Hotelcard AG has no control whatsoever over the third-party websites connected to the website by links and is not responsible or liable for the content or functioning of these third-party websites in any way whatsoever. This applies regardless of whether you leave the website after activating a link or the content is displayed within the environment of the website and also if, in the latter case, the information provider of an external website is not immediately apparent. The use of a link to, or consultation of, third-party websites is at the sole risk of the users.

Data protection

Hotelcard assigns a high priority to data protection. As a visitor to the website you decide what personal data you would like to make available to us. We would, however, like to point out that, when you visit our website and read our newsletter, we automatically gain possession of information which enables us to ascertain how visitors use our website and newsletters and what information and offers are of particular interest. Personal registration or the making of reservations via our website or the request for information material or other services requires your personal data, such as, for e.g., your name and your address. Insofar as such services are performed by third parties, we will forward your data to the corresponding service provider. By providing us with your data you are automatically authorizing us to do so. Apart from that we will treat your data as confidential and only process it ourselves or forward it to third parties in an anonymized form. Such third parties may also be located abroad. Data processing by us or by third parties will, with the exception of the performance of services which have been requested by you, be carried out solely for the purpose of the individual information of our customers, targeted to their interests and needs, and for the statistical and marketing purposes of us and of tourism service providers in Switzerland. The processing of data is intended to allow to tailor our website and our own service offering to users’ needs. The processing of data is, however, carried out also and in particular to facilitate marketing analysis and to identify interest in Switzerland’s wide-ranging tourism service offering and thus to draw conclusions concerning the needs-oriented tailoring of this tourism service offering and to incorporate these conclusions into Swiss tourism enterprises. Any further use of your personal data, in particular its sale to third parties, is expressly excluded. Registered customers can obtain information about their customer data content from us.

Tracking data / Google Analytics

To optimize our website and for statistical purposes we gather so-called ‘tracking data’, which provides information about users’ surfing patterns. Such tracking data, as gathered for Google Analytics, does not allow any conclusions to be drawn about individual users. This data cannot be used to identify specific individuals. This website uses Google Analytics, a web analysis service offered by Google Inc. ("Google"). Google Analytics uses so-called “cookies”, text files which are stored on your computer and make it possible to analyse how you use the website. The information generated by the cookies about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to analyse your use of the website; to compile reports on website activities for the website operator and to provide other services associated with use of the Internet. Google will, where applicable, also forward this information to third parties insofar as this is prescribed by law or insofar as third parties process this data on behalf of Google. You may block the installation of cookies by selecting the corresponding setting in your browser software; please, however, please note that you will not be able to use all the functions of this website to their full extent if you choose to do so. By using this website you are declaring your consent to Google processing the data collected about you in the manner described above and for the purpose stated above.


Cookies are small data elements which a website may send to your browser to give you better support when using database-assisted systems. You have the option of setting your browser to inform you whenever you receive a cookie or to automatically reject cookies. This allows you to decide for yourself if you what to accept cookies or not. Rejecting cookies will, however, mean that you are not able to set up a user account at and that you cannot make online hotel reservations.

Advertising and data protection

We use third-party providers to commission and/or display advertisements when you visit our website. These companies may possibly use information (this does not include your name, address, email address or telephone number) about your visits to this and other websites to allow them to display ads for products and services which are of interest to you. Should you with to find out more about these methods or want to know what options you have to prevent this information from being used by such companies, click here.

Transmission of e-newsletters and emails

Hotelcard sends information newsletters with further information, e.g. about updated websites or special offers, by email. Should you decide to subscribe to this service, please note that the transmission of emails is, as matter of principle, unencrypted and poses a risk of, among other things, such data being intercepted and viewed by third parties.

Opt out policy

You may unsubscribe from the newsletter at any time. Every newsletter includes a direct link which can be used to unsubscribe simply and automatically.


This page was last edited on 25 May 2018. Should you have questions or comments regarding our legal notes or data protection, please contact us by email at


We do not want to read any illegal, offensive or criminal statements or discussion on our website. Should users; our organisation or third parties be defamed, then we reserve the right to delete these posts without comment on the grounds that they do not comply with this netiquette.

Content and responsibility

The Hotelcard AG website is operated by:

Hotelcard AG
Burgstrasse 18
CH-3600 Thun
+41 (0)848 711 717
+41 (0)43 556 82 20