About HotelCard
Welcome to HotelCard, your gateway to exceptional discounts at hotels in Switzerland and neighbouring regions.
At HotelCard, we are passionate about travel, hospitality, and discovering the beauty of Switzerland. Based in Zurich, we believe in local and sustainable tourism and want to inspire you to explore this incredible country with us. Whether it's a city escape, a relaxing spa weekend, or an outdoor adventure – every season has something special to offer.
What sets us apart? Unlike other providers, HotelCard takes no commission or fees from our valued hotel partners. This unique approach helps support hundreds of family-run hotels, ensuring better occupancy rates during the low season. It's a win-win: our members enjoy exclusive savings and unforgettable stays, while hotels benefit from increased visibility and sustainable business growth.
And most importantly – fall in love with Switzerland’s stunning landscapes, charming cities, and hidden gems.
What we stand for
Local travel and sustainability
ecoHotelCard stands for sustainable local travel and promotes local & independent hotels. As part of Switzerland Tourism's #Swisstainable programme, we contribute to a more sustainable Swiss tourism.
Fascinating places and experiences
terrainWhether it is unspoilt mountain valleys, enchanting old towns, culinary delights or genuine hospitality, HotelCard is committed to the diversity of travel, taking its members to places that would otherwise go undiscovered.
More travel for less money
card_travelWe solely rely on HotelCard subscription revenues and take no booking fee or commission. Hence, hotels are willing to offer our members exclusive discounts. Our model is unique, transparent, and fair – a win-win situation.
The story behind HotelCard
HotelCard's journey began in 2009 at the kitchen table of a family-run hotel in the picturesque Engadine Valley. A young Swiss entrepreneur was looking for a way to boost the hotel’s occupancy during the off-season. The result was a clever concept – a “half-fare card for hotels,” inspired by Switzerland’s popular public transport discount pass.
The idea quickly gained traction: Numerous hotels joined as partners, and the number of members grew rapidly over the following years. What started as a simple yet innovative idea soon turned into a success story. The model played a key role in promoting year-round domestic tourism in Switzerland and helped hotels achieve a stable base occupancy.
At the beginning of 2020, HotelCard entered a new chapter: Under new leadership with Twint founder Thierry Kneissler as Chairman, strategic investments were made in cutting-edge booking technology and the further development of the business model to better meet the evolving needs of both hotels and members. The efforts paid off – today, HotelCard is more popular than ever, not only in Switzerland but also in neighboring regions
Claudio Grisch, CEO
Thierry Kneissler, Chairman of the Board
Contact
For customers
You can manage your personal data as well as your HotelCard membership online.
Find answers to your questions in our FAQ or open a ticket for our Customer Service.
+41 (0) 848 711 717
(local Swiss tarif)
09:00 - 12:00
14:00 - 17:00
09:00-12:00
For partner hotels
Manage your hotel on our Extranet or register your hotel to join HotelCard.
Do you want more information or have questions? hotelsupport@hotelcard.com
Career opportunities at HotelCard
At HotelCard, we love the diversity of Switzerland and its neighbouring regions. We love choucroute, costini and capuns; we can't get enough of imposing mountains and crystal-clear lakes; and we love wandering through medieval towns as much as we love going on culinary expeditions in vibrant metropolises.
Are you just as curious, do you have the same relentless sense of adventure and are you looking for a job where you can contribute your own ideas, experience and wide-ranging talents? Join us and you can not only indulge your personal passion for sustainable, local travel, but also make it part of your professional life.
We are looking for co-entrepreneurs who are at home in the digital world and motivated to achieve great things as part of a young team.
Join HotelCard